Privacy Policy

1. Information We Collect

When you register for a bus pass, request corporate transport, or fill out booking forms on ChhatraBus, we collect essential personal identification data required to process your requests. This includes:

• Personal Details: Full Name, Age, Gender, and Institution/Company Name.
• Contact Information: Phone Number and active Email Address.
• Booking Data: Pickup/Drop route locations, timing preferences, and selected bus seat variants.

2. How We Use Your Information

The operational data we collect is utilized strictly for executing transit services and processing security checks. We use your details to:

• Generate active passenger logs, bus passes, and route allocations.
• Send crucial transit updates, timing modifications, or emergency route alerts.
• Verify and authorize seat booking payments through safe, standardized processing layers.

3. Payment Security & Data Handling

For processing transport fees, we use integrated and fully certified third-party payment gateways. ChhatraBus does not store your core financial data (such as credit card numbers, CVV, or net banking passwords) on our local servers. All payment transactions are encrypted and safely routed directly through the payment gateway partner to safeguard against security vulnerabilities.

4. Data Sharing and Third-Party Disclosure

We respect customer confidentiality. ChhatraBus does not trade, rent, or sell passenger personal data to marketing corporations. Your data is only shared with authorized entities under strict security rules, such as:

• Our core transport operations team (Sangeeta Travels and Jai Bhawani Travels) to execute matching route distributions.
• Integrated payment networks to execute and verify transaction legitimacy.
• Law enforcement authorities, if requested formally to comply with legal compliance checks.

5. Cookies and Tracking Technologies

Our website may utilize session cookies to improve system navigation, remember form preferences, and analyze web traffic parameters. Cookies do not extract private system files or compromise your identity. You can modify your internet browser settings to decline cookie access if desired.

6. Privacy Concerns & Contact Handle

If you have questions about this Privacy Policy, wish to request the deletion of your account logs, or require clarifications regarding data storage practices, please contact our administrative desk exclusively at our official support mailbox:

Email Support: info@chhatrabus.in